Recent Posts
A Trusted Name in Restoration is Ready When There is Catastrophic Damage
10/22/2024 (Permalink)
When serious storms are forecasted, those that will be in the path have a lot of things to consider. Mandatory evacuations and trying to find a place to go with a pet isn't easy. Many times local officials aren't ready for heavy damage and days without power. One decision is easy during all of the things a storm brings, choosing the restoration experts that have been helping people for more than five decades. SERVPRO of Pike/NE Monroe Counties has the specialized training and expertise to restore your home back to its pre-storm condition.
Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation. As a leader in storm and water damage restoration, SERVPRO of Pike/NE Monroe Counties has the specialized training and expertise to restore your home back to its pre-storm condition. SERVPRO of Pike / NE Monroe Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is important. Even a minor delay can make the damage worse and end up costing more.
Water damage isn't always easy to detect without advanced technology. Water can be above ceilings, under floors or behind walls. SERVPRO technicians use advanced technology to find hidden water to start the drying process before mold can grow. They also have industry recognition for their training and excellence. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. SERVPRO of Pike / NE Monroe Counties is an IICRC firm.
#1 in Storm and Flood Damage
4/21/2024 (Permalink)
Flooding is a coast-to-coast threat to the United States. Flooding typically occurs when prolonged rain falls over several days, when intense rain falls over a short period of time, or when an ice or debris jam causes a river or stream to overflow into local neighborhoods. Flooding can also result from the failure of a water control structure, such as a levee or dam. The most common cause of the flooding is water due to rain and/or snowmelt that accumulates faster than soils can absorb it or rivers can carry it away. Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding. Below are the most common flood hazards to impact the United States:
- Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
Our Water Damage Restoration Process
Every water damage situation is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
Step 2: Inspection and Damage Assessment
Step 3: Water Removal/Water Extraction
Step 4: Drying and Dehumidification
Step 5: Cleaning and Repair
Step 6: Restoration
Why Choose SERVPRO of Pike/NE Monroe Counties?
We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.
We're Highly Trained Storm Damage Specialists
As a leader in storm and water damage restoration, SERVPRO of Pike/NE Monroe Counties has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.
- Water Damage Restoration Technician
- Applied Structural Drying Technicians
We Have the Resources to Handle Storms and Disasters
We can access the resources and personnel of 2,300 Franchises to handle major storms and disasters. We are also a special Disaster Recovery Team, strategically located to respond to catastrophic storms and events in our local area.
Have Storm or Flood Damage?
Call Us Today (570) 296-1177
Protecting Your Home from Storm Damage
4/21/2024 (Permalink)
We here at SERVPRO of Pike/NE Monroe Counties have some helpful tips to make sure you are prepared for the next storm.
- Keep trees and shrubs around your home trimmed to make them more resilient in high winds.
- Clear any debris from gutters and downspouts and ensure water can flow away from your home.
- Secure all outdoor furniture, decorations, garbage cans and any other items not secured.
- Keep your sump pump in working order.
- Repair lose siding and missing shingles.
When storm damage strikes, we know and understand that every second matters. We also know that a quick response time is important to help prevent secondary damage.
Our Water Damage Restoration Process
Every water damage situation is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
Step 2: Inspection and Damage Assessment
Step 3: Water Removal/Water Extraction
Step 4: Drying and Dehumidification
Step 5: Cleaning and Repair
Step 6: Restoration
Why Choose SERVPRO of Pike/NE Monroe Counties?
We're Highly Trained Storm Damage Specialists
As a leader in storm and water damage restoration, SERVPRO of Pike/NE Monroe Counties has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.
- Water Damage Restoration Technician
- Applied Structural Drying Technicians
We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.
Have Storm or Flood Damage? Call Us Today (570) 296-1177
7 Essential Workplace Fire Safety Tips
7/28/2022 (Permalink)
Workplace fire safety is an essential concept that all employers and business owners should know. Since you never know when a fire may occur, you should always be prepared and know what to do should this unfortunate incident occur. The good news is that you can prepare in the case of a fire. And with the right preparation, you’re more likely to act calmly if an emergency occurs. Read on to learn about the importance of workplace fire safety and seven essential workplace fire safety tips.
Importance of Workplace Fire Safety
If you operate a retail store, restaurant, industrial business, or any other type of workplace, it’s vital to have proper workplace fire safety measures in place. With the right fire safety measures, you can get employees and patrons out safely and preserve the building. Best of all, with fire safety tips you can prevent fires from occurring in the first place.
Seven Tips for Improving Fire Safety in the Workplace
Now’s the right time to improve fire safety in the workplace. You may not know what you need to do to protect your business and occupants from fires. And if you do have fire safeguards in place, make sure you have everything you need for proper fire protection. Here are seven tips to help you improve fire safety in the workplace:
- Plan an evacuation strategy
- Have the proper fire safety equipment in place
- Make sure your employees are trained in fire safety
- Ensure proper exits and fire escape routes are clearly posted
- Make routine fire drills an employment requirement
- Maintain equipment routinely and safely store or dispose of hazardous materials
- Be mindful of electrical hazards and eliminate them
If you want to operate your business safely and keep fire tips in mind, these seven items will help you do so. Always be sure to update new employees on the fire safety measures. Also, hold regular meetings with your staff and remind them of these tips as well.
SERVPRO's Newest Employee
7/28/2022 (Permalink)
Onboarding
Onboarding at SERVPRO as a sales and marketing representative (SMR) has been exciting. I, like many SMRs who start at SERVPRO, have not come from a Fire, Water, or Mold restoration background. Learning the new industry and learning how to represent such a great brand has been a lot of fun. However, the experience has been slightly dampened by the global pandemic, which has thrown a proverbial wrench into what I have learned are SERVPRO’s normal day-to-day operations.
Normal Operations
Prior to the pandemic, SERVPRO utilized in-person visits to keep their clients and customers up-to-date on the latest happenings. Part of this was monthly visits to real estate, insurance, and other offices with which SERVPRO has a strong relationship.
The Wrench
With many employees working remotely, there are fewer people in the community to visit in person. And those still working in an office don’t need excessive interactions for the time being. SMRs have had to shift the way they keep their customers informed.
The Plan Until Things Get Back to ''Normal''.
When I was hired at SERVPRO, I was asked what ideas I may be able to bring to these extraordinary sets of challenges that we faced. My answer was merely a suggestion that we rely on newer technology and evolve while sticking to our roots. The root of SERVPRO, as I have come to understand, is helping people when disaster strikes. The idea is the quicker we respond, the quicker a business or homeowner gets back to normal. The main goal of these visits is to educate potential clients to allow them to become familiar with the SERVPRO brand and process.
Adapting to Whatever ''Normal'' Is.
I come from a digital marketing background, and I know the value of informing the community. It’s my belief that now more than ever, it is imperative that we take this time to utilize technology and the brand that SERVPRO has worked so hard to build. I have been brought on board to make those suggestions where I see an opportunity for us to grow our digital footprint. We intend to stick to our roots of educating clients by visiting those who still don't mind us stopping by in the traditional manner dropping off the most recent literature regarding our services. We plan to continue to have our traditional ‘’lunch and learn’’ with them whenever indoor dining becomes available again. For those who wish to socially distance, we have decided to offer a chance to participate in a digital ''lunch and learn''. This involves utilizing video call technology to walk clients through presentations while they munch on some of their favorite local takeouts. We felt this would be a good way to help struggling restaurants that are still dealing with ever-changing restrictions on their businesses.
Where There is Change, There is Opportunity.
SERVPRO is happy to be able to offer Coronavirus disinfection services. We offer both preventative cleaning, as well as for when there have been confirmed cases.
We have proprietary disinfectants and a trained team of professionals to get the job done safely. COVID-19 has made businesses question how they clean their buildings. Once a business learns the level at which we clean, they see the value in having a Certified: SERVPRO Cleaned decal on their window. The Certified: SERVPRO Cleaned decal communicates to their customer base that they care enough about the safety of their customers that they hired the largest and most trusted brand in restoration to provide a clean environment to conduct business.
SERVPRO has been sticking to our roots, providing our clients with top-notch service, and making fire, water, mold, and surface contamination "Like it never even happened.”
Emergency Car Kit
7/22/2022 (Permalink)
If you are one of the many people that may occasionally need to drive during inclement winter weather, it is a good idea to keep a fully stocked Emergency Car Kit in your vehicle at all times.
Nothing is safer than not traveling during inclement weather, but if it is necessary, having these items can save your life in the case of an emergency:
- Portable cellphone charger
- Items to stay warm such as extra hats, coats, mittens, and blankets
- Windshield scraper
- Shovel
- Battery-powered radio with extra batteries
- Flashlight with extra batteries
- Water and snack food
- First aid kit with any necessary medications and a pocket knife
- Tow chains or rope
- Tire chains
- Canned compressed air with sealant for emergency tire repair
- Cat litter or sand to help tires get traction, or road salt to melt ice
- Booster cables with a fully charged battery or jumper cables
- Hazard or other reflectors
- Bright colored flags or help signs, emergency distress flags, and/or emergency flares
- Road maps
- Waterproof matches and a can to melt snow for water
Water Emergency Tips
5/26/2022 (Permalink)
When an emergency happens people tend to panic and sometimes do not have the proper tools to calmly deal with the situation. When water affects your house whether it be due to a heavy storm or a broken water heater it is always good to be informed on what to do next.
As in any emergency, safety should be your number one concern, and a water damage situation is no different!
- “Is it safe to stay in the house?” This should always be the first question you ask yourself. If the water damage has any potential to put you or your family at risk, then leave the house.
- Electrical and “slip and fall” hazards are some of the most common concerns. Be sure to shut off a power source it is safe to do so safely.
- Wet materials can be very heavy, so be careful when moving them.
- Be sure to only do things to your house that are safe for you to do and leave the rest to the remediation crew.
Pike / NE Monroe Counties 24-Hour Emergency Water Damage Services
5/26/2022 (Permalink)
SERVPRO of Pike / NE Monroe Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 570 296-1177
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pike / NE Monroe Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
SERVPRO of Pike / NE Monroe Counties is an IICRC Certified Firm
5/26/2022 (Permalink)
SERVPRO of Pike / NE Monroe Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Pike / NE Monroe Counties
SERVPRO of Pike / NE Monroe Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Call SERVPRO For Immediate Water Damage Cleanup
5/26/2022 (Permalink)
Pike / NE Monroe Counties water damage is sometimes hard to detect, so it is important to learn the signs of this type of damage before the problem gets worse. The sooner water damage is spotted, the lower the cost to remedy the issue. SERVPRO recommends that property owners be aware of the common signs of moisture damage such as cold temperatures, peculiar smells, peeling and soft patches, puddles and water drips, and surface discoloration.
Cold Temperatures
Buildings that have a build-up of moisture on the walls are more difficult to heat when the air hits dew point temperature. The problem is compounded by the cold walls, which attract additional condensation. These two issues cause a harmful cycle of water damage. A moisture problem may be to blame if the house is habitually cold or the heating bill has risen without explanation.
Peculiar Smells
Mold and moisture may even be detectable by smell. An odd smell is sometimes a sign of a puddle or leak. Depending on the region, the air has different moisture levels. In humid regions, a dehumidifier may be a simple fix for an overabundance of moisture in the air.
Peeling and Soft Patches
When moisture penetrates flooring or walls, the moisture can break down either surface's fibers over time. For instance, a dip around the toilet indicates a possible leak. Falling tiles or a crumbling or soft wall can also be a sign of a moisture issue.
Puddles and Water Drips
Puddles and water drips are two clear indications of moisture damage. Often, growing puddles are a sign of seeping, a lack of ventilation, or a leak on the property.
Surface Discoloration
Faded furniture and walls are sometimes attributed to exposure to prolonged periods of direct sunlight. However, water is known to drain dye from furniture and carpets and make paint color fade. If dark green patches of fur are present, there may also be a mold problem. Watermarks may even appear on windows or walls where water has run down the surface due to leaking eaves through troughs. Overflowing eaves-troughs eventually cause additional problems like leaking basements and water-damaged foundations.
Locally Owned Company with National Resources
We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Pike / NE Monroe Counties
is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Pike / NE Monroe Counties community and want to do our part to make our community the best it can be.
We are proud to serve our local communities.
24/7 Emergency Service