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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Water Emergency Tips

5/26/2022 (Permalink)

When an emergency happens people tend to panic and sometimes do not have the proper tools to calmly deal with the situation. When water affects your house whether it be due to a heavy storm or a broken water heater it is always good to be informed on what to do next.

As in any emergency, safety should be your number one concern, and a water damage situation is no different!

  • “Is it safe to stay in the house?” This should always be the first question you ask yourself. If the water damage has any potential to put you or your family at risk, then leave the house.
  • Electrical and “slip and fall” hazards are some of the most common concerns. Be sure to shut off a power source it is safe to do so safely.
  • Wet materials can be very heavy, so be careful when moving them.
  • Be sure to only do things to your house that are safe for you to do and leave the rest to the remediation crew.

Pike / NE Monroe Counties 24-Hour Emergency Water Damage Services

5/26/2022 (Permalink)

SERVPRO of Pike / NE Monroe Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 570 296-1177

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pike / NE Monroe Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Why Use Outdoor Faucet Covers?

3/18/2022 (Permalink)

Why Use Outdoor Faucet Covers?

Styrofoam covers for your outdoor faucets may be unsightly, but they can be very useful. When freezing temperature comes and with them a long, cold winter, Styrofoam faucet covers can mean the difference between reaching springtime without a problem, and a frozen pipe flooding your home.

Your Pipes Need Protection

You don't need to be in an area with the harshest of winters.  One dip below freezing can be all it takes. A night of single-digit temperatures can easily freeze your interior pipes, causing them to expand and crack. While replacing the pipe is not a huge deal in and of itself, the water damage a broken pipe can cause can be catastrophic. It's definitely worth a few minutes of your time to put on Styrofoam faucet covers.

6 Places You Need Sealant to Prevent Leaks

1/4/2022 (Permalink)

Your house is made up of a wide variety of different materials. A single type of material is usually very weather-resistant by itself, which is why most leaks are formed where two different types of material meet. That’s where sealant comes in. It fills in the small gaps to create a waterproof barrier.

Windows

Windows should have the sealant applied around their entire perimeter, inside and out. This will keep water from coming through the outside, and stop any that does get through before it gets all the way inside. If your window has trim, then the bottom of the trim shouldn’t be caulked. This gives moisture a way to travel down and out of your home.

Door Frames

Door frames are a common weak spot for moisture. Sealant should be applied everywhere the frame and the threshold of the door is flush. You should also apply sealant where the frame and the trim or siding meet. There are several different layers to door frames, and you want to hit all of them.

Soffits and Fascia Boards

Soffits are the underside of a roof’s overhang, and fascia is the front boards where a gutter is usually fastened. These spend a lot of time around moisture and need to be protected. Applying sealant behind the boards will help the fascias and soffits last longer.

Where Decks Meet the House

Do you have a deck that’s attached to your house? Whether it’s a roof deck or a self-supporting deck, all of the places where two materials meet can be prone to leaks. That includes where the railings are attached to the house.

Cracks and Gaps Along with Concrete or Masonry

Any cracks or gaps in masonry should be sealed with transparent caulk, while concrete can be filled with gray caulking that is specifically made for use on concrete. Pay special attention to places where the concrete or masonry hits other materials.

Wherever There’s Flashing

Flashing is there for a reason. It bridges any larger gaps where two materials meet, such as where the roof hits the chimney or the deck hits the house. That being said, the flashing has seams of its own where it hits different materials. Sealant should be applied to every single place where there’s flashing. It should also be checked regularly to see if it needs to be replaced.

What to Do When Your Basement Is Flooded

1/4/2022 (Permalink)

A flooded basement is no small hazard. Even a single inch of a flooded basement in a 1,000 square foot home can cause $10,000 worth of damage. Six inches of water can easily double that cost.

If you come down the stairs to find water in your basement, here’s what you should do.

The Dangers of a Flooded Basement

Be careful before you charge into a wet basement. There are a few hazards you should check for:

  • Electrical Shock: Loose wires can conduct electricity through the water. Before going into the water, turn off your home’s breaker switches.
  • Gas Leaks: Issues with your basement can lead to gas leaks. If you smell gas at all, then leave the home and contact your gas utility company.
  • Pollutants: If your flood is a sewer leak, then be careful before entering the water. Sewer water can contain bacteria that transmit the disease. Wear protective items like suits, gloves, safety glasses, and face masks. And be ready to call in the professionals

If the Flooding is Caused by Plumbing

When the flood in your basement is caused by plumbing, it falls into two different types. Leaks will fill your basement with cleaner, mostly clear water. If you see this, then try to get to the water main to turn it off.

The other kind of plumbing flood is when the sewer backs up into your basement. One smell and you’ll know if it’s from a sewer. If this is the case, then you don’t want to use anything that uses the drain. Don’t flush the toilet, the washing machine, the dishwasher, or anything else. It will only add to the sewage backing up in your basement.

If you do have sewage backing up into your basement, then be sure to call your local utility company as soon as possible to report it.

If the Leak Is from Outside of Your House

Runoff, rain, snow, or heavy weather can easily lead to flooding in a basement if it's not waterproofed correctly. If this is the case, then try to find the source of the leak as soon as possible. This could be something simple, like a leaking vent window, or something complicated like a leak through the foundation.

If you can’t easily find the leak, then call in the professionals.

Call Your Insurance Company

Different insurance companies handle flooding claims differently. When you call to file a claim, your insurance company will go over any clean-up procedures, specific contractors to use, and other information.

If your home or business needs water restoration services, call the experts today – SERVPRO of Pike/NE Monroe Counties (570)-296-1177

How to Protect Your Home From Water Damage

11/1/2021 (Permalink)

Water damage is one of the most common and costliest disasters your home can experience, costing billions of dollars annually. Safeguard your most important asset against water damage with the right insurance coverage and the following practical advice.

Water damage and insurance

Different types of water damage are insured by different types of policies.

Homeowners' and renters' insurance provides coverage for burst pipes, wind-driven rain, and damage resulting from ice dams on your roof. Generally speaking, water that comes from the top down—such as rainfall and burst sprinklers—is covered by a standard homeowner's policy.

Some policies cover sewer and drain backups, but many do not; however, you can purchase a sewer backup rider for your homeowners' or renters' coverage.

Typically, water that comes from the bottom up—such as an overflowing river—is covered by a separate flood insurance policy, which can be purchased from the federal government’s National Flood Insurance Program (NFIP), and from some private insurers. If you live in a flood-prone area, learn more about appropriate coverage.

Properly maintaining a home is one of the best ways to prevent water damage from water disasters.

Prevent basement water seepage

  • Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.
  • Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.
  • Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Maintain and understand your indoor plumbing systems

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. You may also want to invest in a water leak monitoring and shut-off system that can alert you to any leakage issues. Immediately replace any hoses that have cracks or leaks, and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home. A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money, and time.
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Repair and protect your home's exterior

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

Protect your possessions

  • Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness, such as basements and attics.
  • Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage.
  • Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.
  • Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Pike/NE Monroe Counties Residents: We Specialize in Flooded Basement Restoration!

5/12/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Pike/NE Monroe Counties basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (570) 296-1177

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pike/NE Monroe Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (570) 296-1177

What to Do When Your Basement Is Flooded

5/12/2021 (Permalink)

A flooded basement is no small hazard. Even a single inch of a flooded basement in a 1,000 square foot home can cause $10,000 worth of damage. Six inches of water can easily double that cost.

If you come down the stairs to find water in your basement, here’s what you should do.

The Dangers of a Flooded Basement

Be careful before you charge into a wet basement. There are a few hazards you should check for:

  • Electrical Shock: Loose wires can conduct electricity through the water. Before going into the water, turn off your home’s breaker switches.
  • Gas Leaks: Issues with your basement can lead to gas leaks. If you smell gas at all, then leave the home and contact your gas utility company.
  • Pollutants: If your flood is a sewer leak, then be careful before entering the water. Sewer water can contain bacteria that transmit the disease. Wear protective items like suits, gloves, safety glasses, and face masks. And be ready to call in the professionals

If the Flooding is Caused by Plumbing

When the flood in your basement is caused by plumbing, it falls into two different types. Leaks will fill your basement with cleaner, mostly clear water. If you see this, then try to get to the water main to turn it off.

The other kind of plumbing flood is when the sewer backs up into your basement. One smell and you’ll know if it’s from a sewer. If this is the case, then you don’t want to use anything that uses the drain. Don’t flush the toilet, the washing machine, the dishwasher, or anything else. It will only add to the sewage backing up in your basement.

If you do have sewage backing up into your basement, then be sure to call your local utility company as soon as possible to report it.

If the Leak Is from Outside of Your House

Runoff, rain, snow, or heavy weather can easily lead to flooding in a basement if it's not waterproofed correctly. If this is the case, then try to find the source of the leak as soon as possible. This could be something simple, like a leaking vent window, or something complicated like a leak through the foundation.

If you can’t easily find the leak, then call in the professionals.

Call Your Insurance Company

Different insurance companies handle flooding claims differently. When you call to file a claim, your insurance company will go over any clean-up procedures, specific contractors to use, and other information.

If your home or business needs water restoration services, call the experts today – SERVPRO of Pike/NE Monroe Counties at (570) 296-1177

Subtle Signs of Water Damage

3/18/2021 (Permalink)

Sometimes water damage and its source are easy to identify. For example, when a pipe bursts or a major storm causes flooding. Sometimes the problem can be more subtle, which can lead to more damage over the long-term if you don’t recognize a problem before it becomes a potential disaster.  

If you’re concerned there may be a water problem in your home or business, here are five common, but not-so-obvious signs to look out for.

Water Stains

If you see pale yellow or brown stains on your ceilings, wall, or floors, that may indicate the presence of a slow, but steady leak.

Many times, water stains will form directly under the water source. However, sometimes water will run along wire, pipes, or other materials and then the drip can cause stains far from the source. Make sure you figure out the cause of the water damage you see.

Mold Growth

Mold grows where there is sufficient wetness for it to thrive, so if you have a mold problem, there’s a water problem.

Sometimes materials in your home will become mold-infested if they’ve become wet and have never been able to dry sufficiently.  This can happen to fabric, wood, insulation, and perhaps even your floors, ceilings, or walls.

Odors

A musty smell can be one of the first signs of a water problem, even if you can’t yet see any leaks.

Be on the lookout (or smellout) for any sudden changes in odor.  Take note if it gets worse after a rainstorm or while you’re taking a shower or running the dishwasher.

Weak Wall, Floors, or Ceilings

Water will weaken your building materials. You might notice that your walls are becoming softer or “spongy,” your floors might be bowing, there may be a crack in your ceiling or a bubble in your paint or wall paper.

A sudden large leak might cause a major, obvious problem, but if the leak is slow these issues might come on gradually over weeks or months.  The sooner you notice, the sooner you can address the root cause.

Higher Utility Bills

If you have a sudden and unexpected surge in your utility bill, that might be an indication of a water problem.

While slight fluctuations month to month are normal, be on the lookout for a sudden rise in the water bill, especially if there’s no corresponding increase in your sewer rates.  If there isn’t a reason you can think of why your water bill might be high this month, it may be that there’s a water damage issue.

Here at SERVPRO of Pike / NE Monroe Counties, we know just how disastrous water damage can be to a home or business.  That’s why we’re passionate about helping the people in this community do what they can to prevent water damage before it becomes a major issue.

However, if you have water damage SERVPRO can help you identify and address the source of the problem and ensure that it won’t turn into an expensive catastrophe for your home or business.

--Michael Smitchel

Water Leak Detectors

10/30/2020 (Permalink)

Most homeowners have a healthy fear of fire. This is good; fire can cause tremendous damage to a home and everything in it. However, homeowners should have the same cautiousness when it comes to the possibility of water damage. Not only can it be just as damaging, but it is far more common. There are many sources to consider: pipes, water heaters, toilets, washing machines, dishwashers, even refrigerators if you have a water dispenser in the door.

Smoke detectors are common in areas where fire is a potential, but far less common are water detectors. While a leak detector may not save your life the same way a smoke detector can, it can still save you from a huge headache and a lot of damage.

If you think a leak sensor is something your home should have, check out this TechHive.com article that was updated October 20, 2020.

Source: TechHive

Freezing Temps and Your Home's Outdoor Water Supply

10/30/2020 (Permalink)

How to turn off and drain outdoor water lines and faucets

Before the first freeze of the season, be sure to turn off your home’s outdoor water supply and drain the exterior pipes, including any outdoor faucets and hoses:

  1. Locate and turn off the outdoor water shut-off valve. Your home’s outdoor water shut-off valve is usually located near the ceiling, on the inside of the wall where the outdoor faucet is located. If the outdoor shut-off valve is tap- or knob-style, turn it clockwise, or to the right, to shut it off (remember: righty-tighty, lefty-loosey). If it’s lever-style, turn the lever clockwise or in whichever direction the “off” arrow is pointing.
  2. Disconnect the hose. Turn off your outdoor faucet by turning the knob all the way to the right and disconnect your outdoor hose. If there’s a nozzle on the hose, turn it on so that any additional water can drain out of the hose before you store it for the winter.
  3. Drain the pipe. Once you’ve removed the hose, turn the outdoor faucet back on to allow any remaining water to flow out of the pipes. When the water stops flowing, turn the faucet off.
  4. Drain the inside valve. Return indoors and place a bucket under the shut-off valve, then open the drain plug to allow any remaining water to flow out of the valve. The drain plug usually looks like a small metal cap located on the side of the shut-off valve. Once all the water has drained out, close the plug or cap.

If your home has multiple outdoor water sources, you’ll need to repeat these steps for each one.

Source: Economical.com

Why Use Outdoor Faucet Covers?

10/30/2020 (Permalink)

Why Use Outdoor Faucet Covers?

Styrofoam covers for your outdoor faucets may be unsightly, but they can be very useful. When freezing temperature come and with them a long, cold winter, Styrofoam faucet covers can mean the difference between reaching spring time without a problem, and a frozen pipe flooding your home.

Your Pipes Need Protection

You don't need to be in an area with the harshest of winters.  One dip below freezing can be all it takes. A night of single digit temperatures can easily freeze your interior pipes, causing them to expand and crack. While replacing the pipe is not a huge deal in and of itself, the water damage a broken pipe can cause can be catastrophic. It's definitely worth a few minutes of your time to put on Styrofoam faucet covers.

Source: SFGATE

How to Protect Pipes From Freezing

10/21/2019 (Permalink)

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Thaw Frozen Pipes

10/21/2019 (Permalink)

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

How to Prevent Frozen Pipes

10/18/2019 (Permalink)

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Preventing & Thawing Frozen Pipes http://fw.to/4evuwyC

Wild water destruction

8/22/2018 (Permalink)

When it comes to water loss, always expect the unexpected. What may look like just a little stain on the carpet could be a whole carpet pad and underlayment soaking. This will destroy your floor all the way down to the subfloor. When you experience a water loss you must act quickly pick up the phone and call SERVPRO. Once the team hits the site leave it up to the pros to get it done on time and on budget. The team at SERVPRO strives to support and supply great services to the area. The focus is and will always be "customer first". Once we make the customer feel comfortable with us then they can begin to relax and watch the magic happen. From extraction to the final walkthrough you will be amazed at the professionalism and cleanliness of SERVPRO's crews. When in doubt call SERVPRO and we will make it "Like it never even happened."

Water Certification Value at SERVPRO

5/29/2018 (Permalink)

Here at SERVPRO Pike/Monroe, we strive to keep our team up to date with all the most recent and most valuable certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). The SERVPRO team looks forward to all of these pieces of training because to all of us at SERVPRO our main goals is to provide the best value and satisfaction to all of its valued clients. One of the main things the team learns at these pieces of training is to do the job the right wy the first time while following all OSHA regulations when it comes to safety. This ensures the customer that the team they bring in to do the work is qualified not just in the mitigation or repair but also in all the best Standards of Practice to make sure the job site is a safe environment for the team working but also anyone else on the job site.

Flooded house headaches

3/29/2018 (Permalink)

One of the worst things to come home to after a long day of work is you floor flooded do to water damage. The roof leaks, a pipe bursts, the sub pump fails. Either way you have a big issue on you hands now. The floor is beginning to get wet and the water keeps coming. Your next move should be to call SERVPRO and get a crew out there as soon as possible. The team at SERVPRO will make sure they get there on time and are ready to take action right away. Once on site the customer can relax knowing that our IICRC certified water techs are on the job and are going to restore their house back to new in a matter of no time, When in a bind Call SERVPRO.

 Power 

power outage basement flood

3/29/2018 (Permalink)

With all the snow finally laying on the ground its starting to cause some major flooding in crawlspaces , roads, sidewalks and even some streams are beginning to overflow. This has caused residents without power to experience so very mad conditions. in the picture attached you can see what happens when you have flooding in your basement for 7 days and the water level reaches almost 5 ft in depth . The team at SERVPRO got the call and made an emergency service call to the residency the homeowner was worried her whole house was going to be under water in no time. The team showed up with high powered firefighting pump to begin to get rid of the water. At almost 90 gallons a minute the team pumped out over 13,000 gallons of water in under 4 hours. The home owners were very overjoyed when they saw that the basement was not flooded anymore. 

Best Ways you can avoid water damage in your home

11/10/2017 (Permalink)

When it comes to water damage you can never be too prepared. When it comes down to it if you take the right steps to prepare you will not have any problems. Some ways t protect your home from this type of devastation is to always make sure the seal on your windows is secure , by just making sure the windows are closed and locked you can avoid the possibility of a big storm opening the window  and causing water to seep into the house. Another sure fire way to make sure your house is protected is to make sure that your house is properly draining the rain water correctly. From time to time water can get underneath the roofing and cause water damage in the insulation and then that can come into your home ruining your ceiling and indoor contents

Water Damage and Restoration

11/10/2017 (Permalink)

Water Damage Repair and Restoration

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Please refer to our Water Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO Franchise Professionals

Have Questions? Call Today 1-800-SERVPRO

Why Choose a SERVPRO Franchise Professional?

They’re Faster to Any Size Disaster

SERVPRO Franchise Professionals are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

They're Highly Trained Water Damage Specialists

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

They Use Advanced Water Restoration Equipment and Techniques

Their advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. They finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

The Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Sanitizing

Step 6: Restoration

Common Water Damage Scenarios

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO Franchise Professionals can handle any size disaster.

Call Us For Your Next Water Damage

6/22/2017 (Permalink)

House flooded with water by a storm.

Disasters can be a very difficult time for you and your family. Here at SERVPRO of Monroe and Pike Counties our certified production team can help ease the pain in your time of hardship. Flood waters can provide hazardous risks to those exposed. It is important that you contact trained professionals that can properly restore your home while also utilizing industry standard drying equipment.

If you come across flooding in your home it is in your best interest that you do not try to handle it on your own. Flood waters are breeding grounds to some very dangerous bacteria. If you come in contact with these spores you could potentially become very ill. Here at SERVPRO of Monroe and Pike Counties we have the proper protective equipment to handle the job.

In the aftermath of a catastrophe you may feel as though your home may not recover from the loss. At SERVPRO our professionals make it their priority to provide restoration services so that your home is safe to live in. 

Pike County 24-Hour Emergency Water Damage Service

5/15/2017 (Permalink)

SERVPRO of Pike / NE Monroe Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 
570-296-1177

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pike / NE Monroe County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Pike / NE Monroe County

SERVPRO of Southern Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.